Hotel receptionist

• Work Term: Permanent


• Work Language: French


• Hours: 32 to 40 hours per week


• Education: No degree, certificate or diploma


• Experience: 3 years to less than 5 years

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Contact customers to deliver requested wakeup calls
• Provide customer service

Computer and technology knowledge

• Word processing software
• Database software