HR Shared Services Specialist

Job Summary

Job Title:HR Services Team Lead

Department: 8540 - HR Shared Services

FLSA Status: Exempt


Position Overview:
Human Resources (HR) Services Team Lead will lead a team of HR Service Coordinators to deliver high quality centralized transactional actions supporting the entire life cycle of an employee from hire to retire by refining and executing processes that will impact the employee experience like talent acquisition, onboarding, benefits administration, change requests and offboarding. This role will work to drive a culture of process improvement with a tight focus on data integrity and an excellent service to candidates, hiring managers, human resources business partners, recruiters, and other employees throughout all levels of the organization. Additionally, this role will provide support to the team by coaching, troubleshooting issues, problem-solving, and conducting higher level research for inquiries prior to escalation.
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