IAA Customer Service Agent Bilingual Role

Start your career at IAA as a Bilingual Customer Service Agent with a sign-on bonus of $1,500. This position is ideal for candidates proficient in both French and English.

As an essential member of IAA, an RB Global company, you will play a pivotal role in delivering outstanding customer service across multiple platforms. Utilize your communication skills to manage customer queries, processes, and records, ensuring smooth operations within our branches.

Key Responsibilities:
• Assist customers via mail, telephone, and in person
• Process and enter orders into our database
• Provide precise information regarding pricing and delivery
• Respond to customer inquiries effectively
• Manage records and perform various clerical tasks

Requirements:
• Bilingual proficiency in French and English
• Strong digital skills and a professional demeanor
• Dependable teamwork and interpersonal abilities
• Effecti...