Full-time

IBM Customer Success Engineer - Automation Focus

Posted by IBM • June 01, 2026

📍 toronto, on, Canada
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Description

Lead digital transformation at IBM as a Customer Success Engineer specializing in automation. Your role will involve creating technical proof points and shaping client success plans for product adoption.
In this collaborative position, you will engage with clients to understand their challenges and deliver tailored solutions. By leveraging your technical design skills, you will develop proof points and deliver workshops that illustrate IBM product value, ensuring a strong commitment to adoption and measurable business outcomes.
Key Responsibilities:
• Create successful technical product demonstrations
• Lead customer workshops to establish measurable outcomes
• Develop and implement detailed success plans
• Deeply understand client needs to provide tailored solutions
• Enable product adoption and strategic expansion
Requirements:
• Bachelor’s Degree needed
• Minimum 2+ years in technical sales or development
• Familiarity with Identity and Access Manage...

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