Inbounder – Immigration Law Firm Support (On-site in Guadalajara)

Inbounder – Immigration Law Firm Support (On-site in Guadalajara)

Specialized in providing staffing and nearshoring solutions for organizations in the United States, with a focus on highly skilled talent from Mexico. Our mission is to connect businesses with bilingual, well-trained professionals, offering services such as staffing for immigration lawyers, IT experts, and BPO (Business Process Outsourcing) services, including customized contact centers.

Humanlinks is hiring a bilingual Inbounder to join the on-site support team for a reputable immigration law firm based in Texas. This role is fully on-site in Guadalajara and serves as the first point of contact for clients calling from the U.S. seeking legal guidance on immigration matters.

You will manage high-volume inbound calls with professionalism, empathy, and accuracy—ensuring every caller receives clear information, timely follow-up, and a seamless experience before being connected to legal staff ...