Incident Manager

Purpose

In the role of Incident Manager, you’re responsible for responding to account-level threats and attacks at scale. This includes incident triage, threat‑actor journey mapping, containment, remediation, and identification of root cause contributors. You regularly connect with your colleagues across Fraud Threat Management to ensure ongoing situational awareness across the team. You’re calm under pressure and draw on your years of experience and knowledge of industry best practice to inspire confidence with stakeholders across the Bank as you keep our customers and the Bank safe.

Accountabilities

• Respond to account-level attacks targeting any of Scotiabank’s products and digital properties in Canada, regularly reviewing and incorporating lessons learned.
• Produce and provide timely incident communications for a variety of audiences in accordance with the incident management protocol, incident communication matrix, and associated...