Description
Your mission, roles and responsibilities · Manage and guarantee resolution of customers concerns daily working closely with Production and Engineering· Coach and train the supervisors/GAP Leaders/operators on the quality principles of Forvia and customer specifics· Champion QSE activities and coach plant personnel· Champion SQA activities within their parameter· Manage the quality system through the UAP's· Supports and leads continuous improvements by utilizing the appropriate quality tools and provide data analysis· Conduct investigations to determine causes of defects, make recommendations for corrective action· Update and maintain the control plan and confirm PfMEA updates from the plant Process Engineer· Responsible for presenting and submission of initial customer PPAP for all parts produced within Forvia, in conjunction with the Program Quality Leader, (re-PPAP of engineering changes/process changes/in-sourcing)· Ensure customer/internal complaints are adequately answered, on ...
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