Inside Sales Spares Coordinator

Mpac Group delivers advanced, highspeed packaging and automation solutions, combining robotics, engineering innovation, and global service to power efficient production for industries worldwide.

Purpose of the Role:

Reporting to the Spare Parts Supervisor, the Inside Sales Spares Coordinator is responsible for following up with quotes, orders, customer complaints and working with internal stake holders. Work is performed with some latitude for independent judgment and is reviewed periodically to assure conformity with departmental policies and procedures.

Primary Responsibilities:

• Providing exceptional customer service to our clients, and internal departments.
• Establishing and maintaining strong working relationships through phone calls, emails, and in-person meetings during customer visits.
• Serving as the key accounts coordinator, both internally and externally...