Full time

INTERNATIONAL SUPPORT COORDINATOR - CR

Posted by Simpson Housing • June 06, 2026

📍 Alajuela, Alajuela Province, Costa Rica
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Description

Job Profile Summary:

Responsible for carrying out the tracking and billing process for import and export shipments from/to the United States under Air and Ocean transport modes, as well as providing the best attention, follow-up, and complete visibility to the account managers or international team members.

Major Duties and Responsibilities:

  • Comply with the standards and tasks of the operating process.
  • Provide Tracking from one point to another, fulfilling assigned tasks, milestones and follow-up with carriers and agents.
  • Check that the shipments comply with the data quality, (that all mandatory fields in CargoWise are duly completed).
  • Keep the Cargowise Dashboard tracking of the shipments up to date.
  • Manage a good work environment.
  • Create your work role always maintaining the order and control of your shipments.
  • Work efficiently.
  • Work under the parameters and standards of quality and compliance of th...
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