Internship in Guest Services at Hotel Le Germain

Embrace your passion for hospitality as a Guest Service Agent intern at Hotel Le Germain Montréal. This fall internship focuses on personalized guest experiences and attentive service.
We are seeking a fall intern for 4-6 months to join our dynamic team at Hotel Le Germain Montréal. In this role, you will greet guests, manage check-ins and check-outs, and respond to guest requests creatively. You will also work closely with other departments to create unforgettable experiences.
Key Responsibilities:
• Manage smooth guest check-in and check-out processes
• Address guest inquiries and service requests promptly
• Resolve issues with professionalism and a guest-focused approach
• Collaborate with departments to enhance guest experiences
• Utilize creativity to improve service delivery
Requirements:
• Hospitality diploma is an asset
• Strong written and verbal communication skills
• Natural orientation towards customer service
• Ability to handle challeng...