Intraday WFM Leader — Global Resource Planning

Netflix México S. de R.L. de C.V. is seeking a Resource Planning Manager to oversee Intraday efforts at the BPO. This role involves managing relationships with BPOs and ensuring adherence to performance metrics and forecast demands.

The ideal candidate will possess a BA/BS degree or equivalent experience, with strong leadership in Workforce Management. Proficiency in MS Excel, combined with analytical and communication skills, is essential for success in this role. An equal opportunity employer, Netflix values diversity and inclusion.