IT Analyst, Desktop Support

Amer Sports Mexico is looking for an IT Desktop Support Analyst to provide high-quality technical support to our employees and ensure excellent customer satisfaction. If you are passionate about IT technology, troubleshooting, and end‑user support, this is the perfect opportunity for you!

In this role, you will be responsible for diagnosing and resolving hardware, software, and network issues, supporting IT service requests, and collaborating with global IT teams to continuously improve IT support services and processes.

If you enjoy working in a dynamic international environment, solving technical challenges, and helping people with IT solutions, we’d love to have you on board!

Responsibilities

• Diagnose and resolve hardware, software, and network issues for end-users.
• Implement IT service requests submitted by Amer Sports employees.
• Provide training and guidance on software applications and hardware usage.
• Ide...