Description
Responsibilities
IT Helpdesk & Corporate Support (~20%)
- Provide Level 1 IT support for Corporate Office users (~35 users)
- Manage user provisioning, device setup, access rights, and assettracking
- Troubleshoot common issues (M365, endpoints, printers)
- Escalate complex infrastructure issues to central IT or vendors
- Maintain structured ticket logs and monthly support reporting
Data Governance & Quality (~20%)
- Support structured data quality assessments across corporate and plantsystems
- Coordinate with data owners to maintain master data integrity
- Maintain enterprise data standards, dictionaries, and validation rules
- Support digitization of manual data capture processes
- Identify and document systems of record for key operational data
- Work on digitization of data
Process Automation (~40%)
- Document and map rep...
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