Full-time
Apply Now
IT Helpdesk Support Analyst Role at IFG
Posted by International Financial Group • May 25, 2026
Description
Step into a fulfilling role as an Imaging Helpdesk Support Analyst with IFG in Vancouver. Deliver essential IT support and enhance operational efficiency in a lively gaming studio.
This mid-level position requires expertise in both helpdesk operations and PC deployments. You will interact with diverse users, providing solutions to their connectivity and productivity challenges both on-site and via remote support. Your role is vital in maintaining high service standards within this expansive 200+ member studio.
Key Responsibilities:
• Provide technical support for users in person and over Teams
• Image and prepare PCs according to established procedures
• Install necessary applications and troubleshoot basic hardware
• Assist users with common software issues like OS and Office
• Resolve technical problems logged via ticket system
Requirements:
• At least 3 years of relevant helpdesk and PC building experience
This mid-level position requires expertise in both helpdesk operations and PC deployments. You will interact with diverse users, providing solutions to their connectivity and productivity challenges both on-site and via remote support. Your role is vital in maintaining high service standards within this expansive 200+ member studio.
Key Responsibilities:
• Provide technical support for users in person and over Teams
• Image and prepare PCs according to established procedures
• Install necessary applications and troubleshoot basic hardware
• Assist users with common software issues like OS and Office
• Resolve technical problems logged via ticket system
Requirements:
• At least 3 years of relevant helpdesk and PC building experience
Ready to Seal the Deal?
Submit your application today and take the next step in your career with International Financial Group.
Apply for this Job