Full-time

【IT】MS Dynamics CRM Delivery Lead

Posted by Zurich Insurance Company • June 04, 2026

📍 Higashinakano, Tokyo, Japan
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Description

【Job Responsibility】
■ Create Architecture & Design deliverables
■ Work closely with business and IT team to bridge the solution & requirements
■ Lead delivery of MS Dynamics CRM (Green field)

【Key Tasks & Accountabilities】
This role ensures the MS Dynamics CRM delivery in the organization. Along with the technical understanding of the solution, He/she would be working closely with IT stakeholders, business members and management members, therefore strong communication skill is required along with technical skills and experiences.


・Create CRM architecture and design deliverables inline with business needs and best practices
・Continuously refine and keep improving tech standards and best practices for CRM architecture, design, implementation
・Ensure delivery of CRM by guiding a team of designers and developers for CRM design and implementation


【Relationships】
Internal: IT Architecture, Project Managers, Busine...

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