IT Ops (Operation & Support) Manager

North Horizon is a Canadian family office with a global investment reach. We are value‑oriented investors in public equities, fixed incomes, private equities, venture capitals and real estate.

We are seeking a highly experienced and proactive Technical Support Manager to manage and oversee the daily operations of our IT support and infrastructure services. The ideal candidate will have a solid academic foundation in Computer Science and a minimum of 10 years of hands‑on experience in IT infrastructure administration and maintenance. Expertise in Microsoft 365 administration – including Intune, Defender, and Purview – is essential. This individual will serve as a technical leader, driving critical initiatives and executing the strategic vision of the Head of IT and senior management.

Responsibilities

• Lead the technical support team, ensuring the effective and timely resolution of IT issues while delivering a high level of customer service to interna...