IT Service Manager - Monitoring Focus

Advance your career with Quanteam as an IT Service Manager focusing on Automation and Observability in Montreal. Drive improvements in IT service infrastructure.
The ideal candidate will have 3-5 years’ experience overseeing technology monitoring. This role includes managing monitoring platforms and ensuring compliance with bank standards, while collaborating with global counterparts to align processes. Your input will facilitate the evolution of IT service delivery.
Key Responsibilities:
• Manage and integrate monitoring services across platforms
• Maintain and implement automated solutions for efficiency
• Create standards documentation for regional deployment
• Establish relations with external tech providers
• Ensure compliance during audits and reviews
Requirements:
• Proficient in Dynatrace implementation and applications
• 3-5 years in a monitoring and architectural role
• Basic understanding of operating systems and networking
• SQL proficien...