IT Support (Onsite)

A rewarding and challenging experience awaits you at Hotel X Toronto, A Destination By Hyatt Hotel. We are an International Hotel Company and pride ourselves on delivering a novel approach to hospitality. At Hotel X Toronto we are dedicated to providing kind, unpretentious, customer-focused service that has resulted in numerous awards over the years. Hotel X Toronto will offer luxury in a relaxed setting right on the water and will play a role in the community beyond that of a traditional hotel.

Duties & Responsibilities:

• Provide 1st level support for all hardware and software problems reported, documenting problems and solutions as required.
• Escalate and route complex or unsolved problems.
• Perform new installations and updates for IT equipment, including desktops, laptops, printers, etc.
• Provide basic training to end users on both hardware and applicable software.
• Identify opportunities and recommend s...