It Support Specialist

Interested in working for a company that provides you with the opportunity to grow professionally and give back to society?
Level Access may be the right company for you.
Level Access is seeking an IT Support Specialist.
If you're passionate about technology and eager to contribute to a dynamic team, this is the opportunity for you.
**Responsibilities**:
- Respond to customer inquiries and assist with troubleshooting and resolving challenges
- Providing technical support across the company (this may be in person or over the phone)
- Repairing and replacing equipment as necessary
- Setting up accounts and equipment for new users
- Removing users as needed and tracking return of equipment
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Document all solutions (create knowledge articles) and be comfortable with administrative ac...