ITSM Delivery Lead - Incident & Problem Management

A growing IT Consultancy in Toronto is seeking an experienced ITSM Service Delivery Manager. In this role, you'll oversee the end-to-end delivery of IT services, lead incident and problem management, and ensure compliance with regulatory requirements. The ideal candidate has 8-10 years of experience and excels in team leadership and vendor management. This full-time position offers a competitive salary between CA$110,000 and CA$130,000, along with opportunities for professional growth.
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