Full-time

Japanese Speaking Senior Customer Service Officer (Air Freight)

Posted by Easy Job Centre • June 12, 2026

📍 cheung sha wan/lai chi kok, Kowloon, Hong Kong

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Description

  Responsibilities 

 To mainly handle e-commerce shipments, receive orders and handle general inquiry from customers by phone & email

 To coordinate and support air export / import operation, sales section as per standard operation procedure

 To maintain effective communication with customer and overseas agent (mainly group branch in Japan)

 To enter data & prepare documentation for courier, air export / import shipment

  Requirements 

 DSE / Form 5 graduate or above

 At least 2 years relevant experience in air freight forwarding & express

 Excellent communication skill

 Microsoft excel and words processing, accurate typing skill

 Good command of spoken and written English and Chinese, Japanese speaker preferred

Job Details

Location cheung sha wan/lai chi kok, Kowloon
Job Type Full-time
Category Information and Record Clerks
Posted June 12, 2026
Deadline July 22, 2026

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