Join First Canadian as Bilingual Support Agent

Elevate your career as a Bilingual Business Support Agent at First Canadian, utilizing your fluency in French and English to provide exceptional service. Your role is integral to enhancing client experiences and supporting business partners.
We are looking for driven professionals with a relevant degree and experience in customer service or technical support. Proficiency in Microsoft Office and a meticulous approach are essential for success in this role. You will facilitate insurance policy exceptions and ensure compliance with industry regulations.
Key Responsibilities:
• Evaluate client eligibility and support insurance needs
• Provide assistance through telephone and email communication
• Guide clients on coverage waivers and transfers
• Maintain accurate records in relevant systems
• Complete all necessary department reporting
Requirements:
• Degree/diploma in Business Administration or related field
• At least 3 years in customer service or technical...