Junior Change & Problem Manager: ITIL-Driven Reliability

Kyndryl is seeking a Change & Problem Manager in Mexico City to govern Change Enablement and Problem Management, ensuring service stability and operational risk control. The ideal candidate has 3+ years of IT operations experience, strong knowledge of ITIL 4 practices, and hands-on experience with ITSM tools like ServiceNow. You will drive root cause analysis, enhance service reliability, and work collaboratively across teams. Join us to contribute to impactful projects that support your growth and career advancement.
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