Junior Technical Account Manager – Cloud Services (CALA)

Junior Technical Account Manager – Cloud Services (CALA)

The Junior TAM supports customer success by focusing on Proof of Concepts (PoCs), onboarding execution, and ongoing customer engagement. This role works closely with senior TAMs, Sales Engineers, and Delivery teams to ensure a smooth customer journey from initial deployment to steady-state operations.

As a technical account manager, you are the trusted advisor of your customers in CALA. You are the internal champion, coordinating the cross‑functional approach required for sustained customer satisfaction, success, and growth.

Key Responsibilities

1. Cloud Proof of Concepts (PoCs)
   • Support planning and execution of PoCs with customers and internal teams
   • Track PoC progress, milestones, and success criteria
   • Ensure proper documentation of results and outcomes
   • Coordinate between Sales, SEs, and Delivery teams during PoCs
2. Customer...