L1 IT Service Desk Specialist — Global Workplace Support

A leading biopharmaceutical company is seeking experienced Technical Service Representatives for their IT service desk in Mexico City. In this role, you will provide L1 support, guiding end users through a variety of IT products and services, troubleshooting technical issues, and ensuring effective incident management. The ideal candidate will have hands-on technical skills and strong communication abilities. This position offers a supportive work culture that values career growth and personal well-being.
#J-18808-Ljbffr