L3 Support

Hi, I am looking for the best talent to work with us as L3 Support

RESPONSIBILITIES:

· Work actively with team members to analyze and resolve application issues

· Identify defects, discrepancies, and trends by ways of code debugging or log analysis

· Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas

· Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly

MUST HAVE SKILLS AND/OR LICESNSES REQUIRED TO PERFORM THE JOB :

· Computer Science concept of Data Structures in practical use cases

· Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues

· Good communication skills with ability to articulate the techn...