Full-time

L3 Support

Posted by Empresa Confidencial • June 04, 2026

📍 méxico, mexico, Mexico
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Description

Hi, I am looking for the best talent to work with us as L3 Support RESPONSIBILITIES: · Work actively with team members to analyze and resolve application issues · Identify defects, discrepancies, and trends by ways of code debugging or log analysis · Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas · Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly MUST HAVE SKILLS AND/OR LICESNSES REQUIRED TO PERFORM THE JOB : · Computer Science concept of Data Structures in practical use cases · Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues · Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams...

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