Lead Accounts Team at zag Edmonton

Elevate client relations as the Accounts Services Director at zag, an Edmonton-based marketing agency. Lead an accounts team while shaping strategies and improving deliverables to exceed client expectations.
At zag, you’ll spearhead our accounts team while managing and enhancing client relationships. This leadership role focuses on strategy formation, anticipating client needs, and protecting revenue across all accounts. Your judgment will be key in identifying when something isn’t quite right and taking the necessary actions.
Key Responsibilities:
• Own client relationships from initiation to completion
• Lead the development of the Accounts team
• Shape strategy and challenge internal thinking
• Identify risks and opportunities proactively
• Decide on escalation needs during projects
Requirements:
• Proven experience leading client relationships and teams
• Ability to challenge clients while building trust
• Skilled in hiring, developing, and holding ...