Full-time

Lead Collections Expert Enhancing Process and Team Dynamics

Posted by Parkland Corporation • May 31, 2026

📍 calgary, ab, Canada
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Description

Expand your professional horizons as a Lead in Collections. Drive effective collection strategies to reduce overdue accounts and enhance team performance.

As a key player in the financial services sector, you will oversee Collections Analysts while managing the collections process. This role requires an innovative approach to strategies that minimize outstanding balances and nurture stakeholder relationships. Your influence will help unify teams to foster resolution-focused outcomes.

Key Responsibilities:
• Coordinate weekly progress on collections efforts
• Address high-risk accounts promptly
• Collaborate on customer issue resolutions
• Mentor team members in best practices
• Monitor and adjust strategies for effectiveness

Requirements:
• 5+ years in B2B collections or accounts receivable
• Minimum 2 years in a supervisory role
• Deep understanding of collections and credit processes
• Profic...

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