Full-time

Lead Custom Framing Team to Enhance Customer Experience

Posted by Michaels Stores • June 04, 2026

📍 edmonton, division no. 11, Canada
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Description

Elevate customer relations as a Department Manager in Custom Framing. Lead a dedicated team, drive sales, and craft memorable framing solutions in a vibrant retail setting.
As a Department Manager, you'll oversee a team focused on delivering exceptional custom framing experiences. This leadership role requires fostering positive relationships, guiding team selling behaviors, and ensuring compliance with company standards. You'll actively participate in training and talent development, helping your team reach key performance indicators while maintaining a high-quality work environment.
Key Responsibilities:
• Lead and coach a team of framers
• Drive custom framing sales and customer relationships
• Plan workload with Store Manager for timely solutions
• Manage inventory and shrink safety programs
• Participate in team training and performance management
Requirements:
• Basic computer skills required
• Previous custom framing experience preferred
• Retail...

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