Full-time

Lead Risk Operations Manager at Shakepay

Posted by Shakepay • June 08, 2026

📍 toronto, montreal (administrative region), calgary, vancouver, winnipeg, quebec, edmonton, ottawa, mississauga, ontario, quebec, alberta, metro vancouver regional district, manitoba, capitale nationale, division no. 11, ontario, peel region, Canada
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Description

Join Shakepay as the Lead Risk Operations Manager to shape financial services in Canada through top-notch risk management. Focus on user experience alongside risk mitigation strategies in a remote-friendly setting.

In this senior management role, you will implement best-in-class risk solutions while nurturing a high-performing team. Bring your 5+ years of risk management experience from fintech to lead strategies balancing operational efficiency and customer satisfaction. Engage with product and engineering teams to innovate fraud detection methods and streamline processes.

Key Responsibilities:
• Spearhead fraud awareness and risk operations within Shakepay
• Collaborate with data science on detection systems
• Develop and report on fraud insights for optimizations
• Enhance user experience around security protocols
• Build effective teams and lead performance culture

Requirements:
• 5+ years in fintech risk ma...

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