Lead Ux Designer (Financial Services)

Lead UX Designer - Financial ServicesLocation: Mexico (CDMX or Guadalajara) – HybridOverviewWe are looking for an Experience Designer (XD) to join our team and help craft end-to-end, omni-channel experiences for B2B2C financial services products.In this role, you will collaborate with cross‐functional teams to design user‐centered journeys that drive engagement, trust, and measurable business outcomes.You'll bring a strong mix of design craft, systems thinking, and business acumen, along with the ability to navigate complex stakeholder environments and translate insights into impactful experiences.Key ResponsibilitiesLead the design of end‐to‐end digital experiences across multiple platforms, aligning user needs with business goals.Apply human-centered design methodologies to frame problems, co-create solutions, and deliver value across touchpoints.Create UX deliverables such as site maps, user flows, journey maps, wireframes, and interactive prototypes.Translate user insights, rese...