Description
Lead customer satisfaction initiatives as a Licensed Team Lead at LensCrafters in Orleans, ON. Use your optical expertise and management skills to enhance service delivery.
In this key role at LensCrafters, you'll ensure the highest levels of customer service and operational excellence while being a resource for your team. Your role under the state Opticianry license involves guiding sales associates, dispensing eyewear, and performing necessary adjustments. Mentoring team members to improve skills and knowledge will also be a focus.
Key Responsibilities:
• Drive customer service through effective teamwork
• Advise customers on lens selections and technical requirements
• Maintain responsibilities as an alternate store key holder
• Perform accurate eyewear adjustments and repair
• Ensure compliance with optical standards in lab operations
Requirements:
• Current Opticianry license required
• Strong retail ...
In this key role at LensCrafters, you'll ensure the highest levels of customer service and operational excellence while being a resource for your team. Your role under the state Opticianry license involves guiding sales associates, dispensing eyewear, and performing necessary adjustments. Mentoring team members to improve skills and knowledge will also be a focus.
Key Responsibilities:
• Drive customer service through effective teamwork
• Advise customers on lens selections and technical requirements
• Maintain responsibilities as an alternate store key holder
• Perform accurate eyewear adjustments and repair
• Ensure compliance with optical standards in lab operations
Requirements:
• Current Opticianry license required
• Strong retail ...
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