Level 1 Telecom NOC Specialist/Niveau 1 NOC-Telecom

The Level 1 Telecom NOC Specialist/Niveau 1 NOC-Telecom is responsible for all aspects of telecom/technical support for our client’s customers. This includes all aspects of support functions which includes a combination of field maintenance/customer support and activities within a Network Operations Centre (NOC).

Qualifications

Education

• 2 years technology diploma in a telecommunications or networking related program is required.
• Systems experience Windows/Linux an asset

Work Experience

• 2 to3 years technical working experience is required.
• Experience working in the telecom industry is preferred.
• Must possess a high level of customer service skills.
• Must be fluent in both French and English
• Proven ability to work independently and meet aggressive deadlines.
• Proficient in and experience with telecom grade Ethernet access networks.
• Detailed working knowle...