Full-time

Licensing Support Analyst I - Bilingual (Remote/Hybrid)

Posted by Cesium • June 01, 2026

📍 Mexico, ciudad de méxico, Mexico
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Description

A technology solutions provider is seeking a User Support specialist to provide technical assistance to users across North and South America. Candidates should have fluency in both Spanish and English and experience in troubleshooting technical issues. Responsibilities include managing user queries, performing root cause analysis, and documenting solutions. The position offers a competitive salary and the flexibility of hybrid or remote work options.
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