Description
Become a Training and Technical Specialist at Lightspeed, focusing on hospitality support. Utilize your bilingual skills to deliver exceptional customer service and technical aid.
In this role with the NOAM Hospitality Support team, you will address various technical concerns while fostering client relationships. You will apply your problem-solving skills to identify solutions swiftly and ensure customer satisfaction with Lightspeed’s offerings, important for enhancing business capabilities. Your dual language proficiency is critical for effective communication.
Key Responsibilities:
• Offer customer support on technical issues via various channels
• Create and update troubleshooting documentation
• Collaborate with teams for customer enhancements
• Track and document solutions for continuous improvement
• Assist clients post-launch with technical queries
Requirements:
• Fluent in French and English
• Experience in a customer service technical role
• St...
In this role with the NOAM Hospitality Support team, you will address various technical concerns while fostering client relationships. You will apply your problem-solving skills to identify solutions swiftly and ensure customer satisfaction with Lightspeed’s offerings, important for enhancing business capabilities. Your dual language proficiency is critical for effective communication.
Key Responsibilities:
• Offer customer support on technical issues via various channels
• Create and update troubleshooting documentation
• Collaborate with teams for customer enhancements
• Track and document solutions for continuous improvement
• Assist clients post-launch with technical queries
Requirements:
• Fluent in French and English
• Experience in a customer service technical role
• St...
Ready to Seal the Deal?
Submit your application today and take the next step in your career with Lightspeed Commerce.
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