Live Event IT Support Specialist

At Maple Leaf Sports & Entertainment, be an IT Event Support Specialist, focused on providing top-notch technical assistance during live events. Your expertise will enhance the fan experience at prominent venues.
This full-time position is crucial for ensuring smooth technology operations at events. You’ll handle on-site support, troubleshooting complex issues, and maintaining diverse Point-of-Sale systems. Engage with vendors to optimize system performance while documenting solutions for future reference.
Key Responsibilities:
• Offer first-level tech support for event attendees
• Troubleshoot hardware and software challenges
• Administer implementation and maintenance of POS systems
• Manage incidents following service level agreements
• Assist in device setup across platforms
Requirements:
• Minimum 3 years in IT support
• Relevant IT education is preferred
• Familiarity with POS systems and networking
• Strong communication and problem-solving ab...