Luxury Jewelry Service Advisor

Raffi Jewellers is home to the most prestigious luxury brands in the world. Whether commemorating a special event, expressing love or admiration, or building a personal collection, our guests come to us for the perfect piece.

Raffi Jewellers operates in 2 locations at our Flagship Boutique in Cambridge and in Conestoga Mall in Waterloo.

Your Impact:

As the Luxury Service Desk Advisor, you will be entrusted with delivering exceptional, personalized service to our clientele in a prestigious luxury jewelry environment. You will oversee the intake, repair, and pickup processes, providing accurate estimates and ensuring all repairs meet the highest standards. You will maintain meticulous attention to detail when handling precious materials, managing inventory, and ensuring the boutique’s visual standards are upheld. With your refined communication skills and dedication to excellence, you will foster long-lasting client relationships and ...