Luxury Spa Director for Fairmont Resorts

Join Fairmont Spa at The Fairmont Banff Springs as the Director, where you will ensure top-tier guest satisfaction and operational excellence in this award-winning spa. Focus on employee development and financial stewardship in a luxury resort setting.
Reporting to the Hotel Manager, you’ll shape the future of the spa through strategic planning and leadership. Cultivate a team-oriented environment aimed at delivering exceptional wellness services while ensuring compliance with health and safety protocols. Your leadership will drive guest loyalty and service standards.
Key Responsibilities:
• Direct spa operations to meet strategic and luxury service goals
• Collaborate with sales and marketing to seize growth opportunities
• Maintain vendor relationships and manage product inventory
• Assess competitor operations and offer competitive insights
• Ensure adherence to health and wellness standards
Requirements:
• 5+ years in management within resort spa or hospi...