Manager, Baggage Solutions at GTAA

Lead the future of baggage handling at Toronto Pearson as the Manager of Baggage Solutions with the Greater Toronto Airports Authority. Focus on optimizing systems and enhancing passenger satisfaction in this critical role.
In this position, you will oversee the execution of baggage programs while partnering with Baggage Operations and the Project Management Office. Your strategic input will drive continuous improvement initiatives, ensuring optimal baggage operations that align with operational requirements and customer service goals.
Key Responsibilities:
• Strategically develop the 5-year baggage program plan
• Enhance operational efficiency through process improvements
• Collaborate with government agencies for regulatory adherence
• Manage performance and implement new baggage technologies
• Direct oversight of contracts and PMO deliverables
Requirements:
• 5 years in an airport or complex operational setting
• Experience in stakeholder management and...