Manager, IT & Technology Enablement

About the Role

The Manager, IT & Technology Enablement is responsible for ensuring the company’s technology ecosystem is secure, reliable, scalable, and aligned with business needs. This role owns internal IT systems, security and risk management, and technology enablement across operations and operating and digital platforms. The role partners closely with Digital, Marketing, Operations and Finance to translate business needs into technical solutions, while maintaining platform stability and long-term scalability.

Responsibilities

IT Infrastructure & Internal Systems

• Own all internal IT systems, equipment, tools, and infrastructure
• PC and MAC Hardware support: assembly / dis-assembly, troubleshooting, configuration
• Provide end user support for access to systems, files, and processes.
• Diagnose and troubleshoot computer hardware, software, or network issues.
• Manage employee device lifecycle, access...