Manager - mortgage renewal lifecycle

Date limite pour présenter sa candidature : 07/01/2026

Adresse : 33 Dundas Street West

Groupe de famille d'emploi : Solutions clientèle

This is a hybrid role in Toronto

Manager, Mortgage Renewal Lifecycle

Location: Toronto, ON

Team: Customer Lifecycle Management

Reports to: Senior Manager, Mortgage Renewal Lifecycle (Customer Lifecycle Management & Strategy)

Role Summary

The Manager, Mortgage Renewal Lifecycle is accountable for supporting the design, delivery, and ongoing optimization of the Mortgage Renewal Lifecycle journey, a priority initiative aimed at transforming renewal from a rate-driven transaction into a relationship-led lifecycle moment.

This role plays a critical part in executing the end-to-end journey, working closely with cross-functional partners & the Mortgage Product teams to translate strategy into actionable plans, deliver high-quality initiatives, and drive measurable outcom...