Manager of Client Services - 18month Contract

18-month contract with opportunity for extension.

Summary

The Manager, Client Services is responsible for leading, managing, and being accountable for the delivery of high-quality, client-centered services across all Community Programs, Assisted Living Sites, and Transitional Bed Programs. This role provides operational leadership and oversight to frontline teams, ensuring services are delivered safely, effectively, and responsively while meeting organizational policies, collective agreement obligations, legislative requirements, and quality and health and safety standards. The Manager supports continuous improvement, effective workforce planning, and positive staff and client experiences through strong supervision, collaboration, and accountable decision-making.

Program and Operational Leadership

• Lead and manage the supervision and oversight of daily operations and service activities across all Community Programs, Ass...