Full-time
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Manager of Retail & Visitor Services
Posted by Whistler Personnel Solutions • June 03, 2026
Description
Join Audain Art Museum as the Retail & Visitor Services Manager, leading the retail and admissions teams to maximize visitor engagement in Whistler, BC. This year-round, full-time position emphasizes strategic revenue management.
As the Retail & Visitor Services Manager, you'll spearhead retail operations, manage admissions, and create an extraordinary visitor experience. A strong foundation in retail management, a degree, and at least 3 years of experience in relevant operations are essential for this role. Your ability to lead teams and manage finances will be crucial.
Key Responsibilities:
• Drive revenue through strategic planning and financial management
• Monitor KPIs and revenue targets for operations
• Implement effective procedures for profitability and customer experience
• Train and supervise Visitor Services staff for excellence
• Manage product curation and vendor relations for the Museum Shop
Requirement...
As the Retail & Visitor Services Manager, you'll spearhead retail operations, manage admissions, and create an extraordinary visitor experience. A strong foundation in retail management, a degree, and at least 3 years of experience in relevant operations are essential for this role. Your ability to lead teams and manage finances will be crucial.
Key Responsibilities:
• Drive revenue through strategic planning and financial management
• Monitor KPIs and revenue targets for operations
• Implement effective procedures for profitability and customer experience
• Train and supervise Visitor Services staff for excellence
• Manage product curation and vendor relations for the Museum Shop
Requirement...
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