Manager, Operations

The Opportunity

This is a highly visible and impactful leadership role for an experienced operations professional who thrives in a fast-paced, service-driven environment. As the Manager, Operations, you will serve as the senior operational leader on shift, ensuring seamless, safe, and efficient operations across multiple sites.

You will play a critical role in frontline leadership, emergency response, customer experience, labour relations, and operational performance. You will have the opportunity to influence strategy, implement process improvements and service delivery initiatives across a large and complex operation.

Position Description

Reporting to the Director of Operations, this role is responsible for overseeing day-of operations across all revenue channels and facilities while delivering performance results aligned with business and financial targets. Some of your key responsibilities will include, but are not limit...