Description
Requisition ID:
Purpose
- Directing assigned operations ensuring a high level of operational/cost efficiency, management control and customer service.
- Ensuring significant risk, inherent in assigned operating units is identified, analyzed, understood, and controlled. Maintain key controls at acceptable levels.
- Driving a performance culture in GBM through effective people management practices
- Measurement of performance through effective metrics and viewpoint results. Management of workflows through capacity management and load balancing
- Identify, analyze, and address underperformance at all levels by executing remediation plans
Accountabilities
- Manage and develop subordinate staff to ensure efficient operations, attainment of objectives, and a high calibre of employee.
- Ensure a high degree of operational efficiency, processing accuracy, and conformity to Bank regulations by:
- Deve...
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