Manager - Senior Salesforce Consultant, Business Focus (Bilingual FR/EN)

Job Summary

At PwC, our business application consulting team specialises in consulting services for a variety of business applications, helping clients optimise operational efficiency. As a Salesforce consulting generalist, you will provide consulting services, analyse client needs, implement software solutions, and deliver training and support for effective utilisation of Salesforce applications.

Responsibilities

• Lead business analysis and solution design activities for Salesforce implementations in Financial Services (e.g., retail and commercial banking, wealth management, insurance).
• Translate client business objectives into clear requirements, user stories, process models, and solution designs aligned to Salesforce best practices.
• Facilitate client workshops and working sessions with business and technology stakeholders.
• Guide teams through complex Salesforce configurations and deployments, supporting issue resolution a...