Everyday Banking Advisor (English/Mandarin OR English/Cantonese)
Our client a Big 5 Bank is actively looking to hire Everyday Banking Advisors to join their teams in Mississauga, ON.
The role is an amazing opportunity for someone looking to join a Big 5 Bank and work directly with their teams on a contract basis.
Duties
Receive 40-60 inbound calls per shiftDay to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc.Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contactContribute to team results by supporting all colleagues to be successful in meeting client needsCultivate and maintain relationships with partners to work as one teamManage risks by adhering to compliance routines, processes, and c...