Match Day Fan Operations Supervisor at FIFA26

Step into the role of Match Day Fan Operations Supervisor for FIFA26 in Toronto, ensuring fan satisfaction and efficient volunteer management on match days. Coordinate all aspects of gate operations.
As part of a fixed-term agreement reporting to the Head of Fan Operations, you'll oversee volunteer activities, address crowd concerns, and enforce security measures. Effective communication and decision-making are crucial to providing top-notch service to attendees at the FIFA World Cup 26™.
Key Responsibilities:
• Lead volunteer supervision and engagement on site
• Provide timely updates to Fan Operations Coordinator
• Address issues related to crowd management
• Monitor compliance with security protocols
• Support communication with all stakeholders involved
Requirements:
• Bachelor’s degree is necessary
• At least 2 years of supervisory experience
• Strong interpersonal and decision-making skills
• Familiarity with security regulations
• Ability t...