Member Support Specialist I, MCC - Member Support

Member Support SpecialistI, MCC - Member Support

Job Category : Call Centre

Requisition Number : MEMBE

• Posted : May 14, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

Hybrid Workplace
Winnipeg, MB, CAN

Description

Reporting to the Manager, Member Support, the Member Support Specialist I (MSS I) provides exceptional member service through multiple communication channels, including virtual and telecommunications with efficiency and accuracy. The MSS I actively engages with members to understand their financial needs, offering personalized solutions that support their long‑term well‑being. By addressing inquiries, resolving concerns, and identifying opportunities to enhance financial confidence, this role fosters strong member relationships while contributing to the organization's success. This role supports ...